Privacy Policy

1. Information We Collect

When you visit or use CrispCaddy, we may collect information that you provide directly and information that is collected automatically when you use our website.

Information you provide

• Your name and contact information, such as email address.
• Billing and shipping information needed to process an order.
• Order details, including products purchased and delivery information.
• Information you submit through contact or support forms.
• Other information you voluntarily provide to us.

Information collected automatically

Depending on the technologies enabled on our store, we may receive information such as your IP address, browser type, device type, operating system, pages viewed, referring pages and information about how you interact with the website.

2. How We Use Your Information

We may use information we collect to:

• Process and fulfill purchases and deliver products.
• Communicate with you about orders, shipping and customer service.
• Respond to questions and support requests.
• Operate, maintain and improve our website and products.
• Understand website usage and improve the customer experience.
• Detect, prevent and address fraud, abuse, security issues or technical problems.
• Send marketing communications where permitted by law and where any required consent has been provided.
• Comply with applicable legal, regulatory and accounting obligations.

3. When We Share Information

We do not sell your personal information for money. We may share information with service providers and business partners when reasonably necessary to operate our store and provide services to you.

Examples may include ecommerce technology providers, payment processors, shipping providers, hosting and technology providers, customer-support and email providers, and advertising or marketing providers where applicable.

We may also disclose information when required to comply with law, respond to lawful requests, protect our rights or property, prevent fraud or abuse, or protect the safety of our customers, business or others.

4. Cookies & Tracking Technologies

Our website and service providers may use cookies, pixels, tags, local storage and similar technologies. These technologies can help us remember preferences, keep the shopping experience functioning, understand website traffic and, where applicable, measure or personalize advertising.

You may be able to control cookies through your browser settings. Blocking certain cookies may affect the functionality of portions of the website.

5. Payments & Checkout

Payments are processed through payment services made available by our ecommerce platform and/or third-party payment providers. CrispCaddy does not need to receive or store your complete payment card number in order to process a purchase.

Payment providers may collect and process payment information according to their own privacy policies and terms.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including to provide services, maintain business and transaction records, resolve disputes, enforce agreements and comply with legal obligations.

7. Security

We use reasonable administrative, technical and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

8. Your Choices & Privacy Rights

Depending on where you live and applicable privacy law, you may have rights concerning your personal information. These may include the right to request access to, correction of, or deletion of certain personal information, subject to applicable exceptions and requirements.

If you receive marketing emails from us, you can generally unsubscribe using the unsubscribe link included in the message. Transactional communications, such as information necessary to fulfill an order, may still be sent when appropriate.

To make a privacy request or ask a question about your information, please contact us using the details below. We may need to verify your identity before completing certain requests.

9. Children's Privacy

CrispCaddy is not intended to be directed toward children who are not legally able to use the services independently. We do not knowingly request personal information from children for purposes prohibited by applicable law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technology, legal requirements or services. When we make changes, we will post the updated policy on this page and update the date below.

Last updated: September 13, 2026

11. Contact Us